Frequently Asked Questions
Everything you need to know about your BinkyBro order.
How do I determine the right size for my child?
We provide a detailed size chart on every product page. If your child is between sizes, we generally recommend sizing up for a more comfortable fit and longer wear.
What is your return and exchange policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please visit our returns portal to start your domestic exchange or return process.
How long will it take for my order to ship?
Standard orders are typically processed within 1-3 business days. Once shipped, domestic delivery usually takes between 3-7 business days depending on your location.
Do you ship internationally?
Yes, BinkyBro ships worldwide! International shipping rates and delivery times are calculated at checkout based on the destination country and package weight.
How should I care for my BinkyBro apparel?
To keep your gear looking fresh, we recommend machine washing on a cold, gentle cycle and tumbling dry on low heat or hanging to dry.
Can I modify or cancel my order after it has been placed?
Because we aim to ship orders as quickly as possible, we have a very limited window for changes. Please contact our support team immediately if you need to update your shipping address.